How do I book a taxi with you?

Use the online form for an instant fixed fare, call 020 3642 6159 at any time, or email booking@motspurparkcars.co.uk.

Are your fares fixed?

Yes. The fare is fixed when you book and only changes if the journey itself changes.

Yes. Card and cash are both accepted.

Are airport drop-off fees and the Congestion Charge included?

It depends on the journey. Ask when booking and we will confirm exactly what your fixed fare covers.

What happens if my flight is delayed?

We track your flight number, so the pick-up time follows your actual landing time.

Do you offer meet and greet at airports?

Yes, on request. The driver waits in arrivals with a name board.

Do you supply child seats?

Yes, on request. Tell us each child's age and weight when booking.

Yes, with notice. Tell us about your pet when you book. Assistance dogs are always carried.

What vehicles do you have?

Saloons, estates, 6 seater MPVs and 7/8 seater MPVs, plus executive cars on request.

How much luggage can I bring?

It depends on the vehicle. A saloon takes about two large cases; a 7/8 seater takes about six with a full car. Tell us what you are bringing.

How do I cancel or change a booking?

Call or email us as early as possible. Our terms and conditions explain how changes and cancellations work.

Are you open 24 hours?

Yes. Bookings are taken 24 hours a day, 7 days a week.

Taxi FAQ | Motspur Park Cars Bookings, Fares and Payment

Booking

The easiest way to book is the online form, which gives an instant fixed fare. You can also call 020 3642 6159 at any hour or email booking@motspurparkcars.co.uk. For regular journeys, such as a school run taxi, it helps to call so we can agree the details.

Fares and payment

Every fare is fixed when you book. It is based on the route, the vehicle and the time of travel, not a running meter. The price only changes if the journey changes, such as an extra stop or a different drop-off. Card and cash are both accepted.

Some charges are set by others, such as airport drop-off fees, the Dartford Crossing and the central London Congestion Charge. Ask when booking whether these are included in your quote.

Airports

We arrange journeys to and from Heathrow, Gatwick, Stansted, Luton and London City. For pick-ups, we track your flight so the driver arrives for the real landing time. Meet and greet is available on request.

Vehicles and luggage

We offer saloons, estates, 6 seater MPVs and 7/8 seater MPVs. Choose by both passengers and luggage. See our fleet for a side-by-side comparison.

Children and pets

Child seats are available on request. Tell us each child's age and weight. Pets are welcome with notice; see our pet friendly taxi page. Assistance dogs are always carried.

Our role

We are a cab facilitator. We take your booking and connect you with licensed private hire operators and drivers who carry out the journey. Read more on our about us page.

Frequently asked questions