Who books a hotel transfer?
Three kinds of traveller book with us most. Visitors flying into London for a wedding or family event, who want to step off a long flight and straight into a car. Business guests staying near a client's office, who need to be at a meeting the same afternoon. And local families who have booked a night in an airport hotel before an early flight and want to get there without parking fees.
Each one needs something slightly different, so we ask a few questions when you book: where you are landing, the hotel name and address, how many people and how much luggage. That is enough to plan the whole transfer.
Arriving from an airport
Give us your flight number and arrival terminal. The flight is tracked, so if you land 40 minutes early or two hours late, the driver's timing follows the plane, not the original timetable. If you ask for meet and greet, the driver waits in the arrivals hall holding a board with your name and walks you to the car.
From there, it is straight to the hotel entrance. Common routes include Heathrow to hotels in Kingston and Wimbledon, and Gatwick to hotels along the A3 corridor and in central London.
Hotel to airport or station
Going the other way, we collect from the hotel lobby or main entrance at the time you choose. Tell us your flight time and we will suggest a pick-up that leaves a sensible margin. Train travellers heading north can book a direct car to King's Cross or Euston, which saves dragging cases down Underground escalators.
Staying in a hotel in central London? Some roads near the big hotels have strict loading rules. Tell us which entrance you will use and the driver will meet you there.
Matching the car to the guest
For one or two guests, a saloon is comfortable and quick. If the occasion calls for something smarter, such as a client arrival, a wedding party or a special anniversary, ask for an executive car. Families and small groups with plenty of luggage are better in our 6 seater taxi, while a full wedding party or a team travelling together can share a 7 seater taxi.
Booking on behalf of a guest
You can book a transfer for someone else. Many people book for parents flying in from abroad, or for a colleague visiting from another office. Give us the traveller's name and a mobile number they will have switched on when they land. We will deal with them directly on the day, and you can still pay the fixed fare by card in advance.
Good to know
- Fixed fares are confirmed before you book, including the waiting allowance after landing.
- Card and cash are both accepted.
- Child seats are available on request for families arriving with young children.
- Our bookings line is open 24 hours on 020 3642 6159, which helps when a flight lands at midnight.
Hotels close to Motspur Park are within easy reach of Raynes Park, Wimbledon and Sutton, all areas we cover daily.